FAQ

1. What does Focal Studio do?

Focal Studio is an advanced e-commerce audit platform that uses AI to detect and dynamically fix issues before they negatively affect your user's experience. It ensures your website is optimized, helping to maintain high standards across all your online touchpoints.

2. How does Focal Studio comply with robots.txt during web scraping?

Focal Studio adheres to the guidelines specified in a website’s robots.txt file. This ensures that we only scrape data from areas that are allowed, maintaining ethical standards and respecting site owner preferences.

3. How does Focal Studio evaluate e-commerce images?

Focal Studio uses AI to analyze the quality of your product images by evaluating factors like resolution, lighting, and composition. The AI assigns a quality score, helping you identify which images may need improvement to enhance user experience and increase conversions.

4. What types of errors can Focal Studio detect on my site?

Focal Studio detects a wide range of e-commerce errors, including slow-loading pages, broken links, missing images, incorrect product information, pricing issues, and checkout process problems. Our system ensures your site is optimized for both users and search engines.

5. How does Focal Studio help improve SEO?

Focal Studio improves your SEO by ensuring that your site is free from critical errors such as broken links and slow-loading pages. Additionally, our AI-enhanced image quality checks and error detection contribute to a better user experience, leading to improved search engine rankings.

6. How does Focal Studio increase my sales?

By identifying and resolving issues that can harm user experience, Focal Studio helps reduce bounce rates, improve customer satisfaction, and ultimately increase your online sales. High-quality product images, accurate information, and a seamless checkout process all contribute to higher conversion rates.

7. Is Focal Studio scalable for large e-commerce sites?

Yes, Focal Studio is designed to scale with your business. It efficiently and respectfully handles large-scale scraping tasks and data analysis, ensuring that even extensive product catalogs are covered without compromising speed or accuracy.

8. Can Focal Studio integrate with my existing e-commerce platform?

Absolutely. Focal Studio integrates seamlessly with most major e-commerce platforms, whether you have a custom-built website or use platforms like Shopify, Magento and others. This allows you to implement our solutions quickly and start benefiting from enhanced image quality and error detection right away.

9. Can Focal Studio alerts connect with my internal ticket processes?

Yes, Focal Studio integrates with Jira, Atlassian, email, Slack, Teams, and all major task management systems. This ensures that any detected issues are quickly reported to your internal processes, enabling fast resolution and minimal disruption.

10. What happens if Focal Studio detects an issue on my site?

When an issue is detected, Focal Studio reports it directly to your dashboard, where you can take immediate action to resolve it. This helps maintain a seamless user experience and keeps your site running smoothly.

11. How does Focal Studio ensure compliance with e-commerce regulations?

Focal Studio’s compliance features include monitoring for translation issues and localized pricing discrepancies, helping you adhere to region-specific regulations and maintain consistency across global markets.